|1.Dose HC supply samples of our products??|
Yes. Please specify your products of interest and we will arrange shipping.
|2. What is the price for sending samples?|
Price varies according to product. Sample and shipping costs are absorbed by our client/importers. As our business relationship grows sample provisions can be adjusted.
|3. What is standard product packaging?|
Our standard production is glossy white plain boxes or Neutral Packing. Very simple and clean with product labels on outside of box for easy reference.
|4. What if we order small quantity for your items, will you accept it?|
We understand that it is not easy for you to order big quantity for a new item, so in the beginning we could accept small quantity, to help you open your market step by step.
|5. Dose HC have an after-sales service department?|
HC prides itself with providing the highest level of customer service. Our sales department is here at all times to answer any questions and service our clients and importers.
|6.How about the quality warranty?|
All Products have a 8 year Limited Warranty. The warranty covers products installed properly with normal usage. The original faulty product must be sent back to our factory; This helps our QC department inspect the product, document the needed changes, and help HC learn and improve.